Returns begin with the seller’s conditions
Do not assume a UK-style retail return right applies to a marketplace purchase handled by an agent. OrientDig’s order-status guide describes returns as proceeding after consultation with, and consent from, the seller.
Check while the item is still at the warehouse
Compare the selected variant and visible condition before submitting a parcel. Once international delivery starts, the practical options and costs can change.
Do not publish a universal deadline
This guide does not state a fixed return window or fee because eligibility depends on the current platform terms, seller and item condition.